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Published 3/14/2020

Durand Encouraging Online Business Options During COVID-19 Response

City: All Residents Should Consider Paying Online or By Phone



In response to recommendations provided by the Office of the Governor and the State of Michigan Department of Health and Human Services, the City of Durand is strongly encouraging all residents to consider online or phone based options for conducting City business including payment of utility bills, permit fees, and general inquiries. 

Durand City Manager, Colleen O’Toole, notes, “First and foremost, we would like to reassure our residents that our public safety professionals are prepared and ready to address the challenges ahead. The steps being taken today are for the benefit of our community and our staff so that the City can continue to provide the highest level of service available.” 

To help reduce the rate of spread, utility users are encouraged to consider payment via one of the four low contact options when paying their bills:

1. Pay Online: Users can enroll in online bill pay via the Pay Bills link on the City’s website at Bill payers will need to search by address, name, or account number to select their bill. Online bill pay does include a small transaction fee which is set by the software provider. 2. Pay via ACH: Users can also set up recurring ACH debit. Enrollment in ACH requires completion of a one-time enrollment form which can be completed online, via fax, or placing it in the dropbox near the front door of City Hall which is available all hours. There is no fee to enroll in ACH payment. 3. Pay by dropbox: The City offers an all-hours dropbox available near the front doors of City Hall which is checked daily. In order for your payment to be processed correctly please make sure to include your name and address with your payment. This can also be accomplished by including the small perforated portion of your bill which includes the bar code. 4. Pay by phone: Specific to these response efforts the City is temporarily allowing users to make one-time phone-based payments using credit or debit cards. A small transaction fee will apply.

Regardless of how you would like to pay all residents and business owners can also sign up to receive their bills electronically by contacting City Hall at (989)288-3113. For residents and business owners seeking to pay or submit materials regarding permit fees or code enforcement claims, we encourage you to contact City Hall to pay by phone or submit by email, fax, or dropbox. In addition to encouraging residents to avoid in-person business the City is following guidelines for the cancellation or postponement of non-essential public events and other non-essential contact. 

The Shiawassee County Health Department guidance continues to urge social distancing and community separation as the best form of mitigation. For the most up-to-date information regarding the status of city events and activities residents are encouraged to visit the City’s Facebook page. At this time City Hall will continue to operate during its normal hours of operations. Should it become necessary, the City has response escalation measures in place which will be communicated as soon as possible.

For information related to the county-wide response please visit the Shiawassee County Health Department page at



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3/8/2020 Update

Governor Gretchen Whitmer wants former Vice President Joe Biden to be the Democratic nominee for president. Whitmer said Thursday she is endorsing Biden and that she plans to vote for him in Tuesday's primary.   

The former head of the United Auto Workers Union has been charged with embezzlement. Gary Jones is accused of taking one-million dollars from the union and may plead guilty to the charges.   

A family is happy to have their dog, Max, back after a tugboat crew rescued him from Muskegon lake Monday night. The dog had been missing since Sunday when captain Dave Wellington spotted the pup floating on a piece of ice.

Vista Charter Academy in Wyoming canceled all classes Thursday due to a threat made against the school. School officials say they received a threat of violence Wednesday. 

The Regional Transit Authority of Southeast Michigan has announced the start of a new bus service between Detroit and Ann Arbor. The D2A2 bus line will begin operation on March 16th.

Saginaw County may be closer to settling on a location for its $11.4 million animal shelter. The project has been held up while county officials select a place to build it. The county has a purchase agreement on property in Kochville Township.

Saturday, March 28, Olivet College will host the third annual Out of the Darkness Campus Walk. The walk will be held in the Olivet College Square. There is no cost to participate, but registration is encouraged.

Despite bankruptcy, Goodrich Quality Theaters says it will be able to keep its doors open. The theater chain headquartered in Grand Rapids filed for chapter 11. They run one theater in northern Michigan, in Cadillac.